Service

What does service mean to us and what can you expect from HeliFlite?

We make it our priority to put our customers first. Every interaction with a HeliFlite representative is pleasant and professional.

We’ll help solve your transportation needs for long-term solutions, rather than short-term conveniences. Whether you are looking for program information from our sales team, scheduling your next trip with a flight coordinator or flying with our highly trained crew members – we are here for you.

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Ground crew on standby for you

Our sales team has over 30 years of experience with twin engine, cabin class helicopters. They listen to the client’s flight requirements – business or pleasure, then provide a customized solution to meet those needs.

HeliFlite’s Scheduling and Dispatch team are FAA licensed dispatchers and available 24 hours a day, 365 days a year. They will arrange your flight, coordinate with your business aircraft or ground transportation, provide recommendations on locations to land closest to your final destination and make sure every attention is given to the smallest detail. They are in constant communication with our clients handling last minute changes, flight following with an executive assistant or providing weather updates as needed.

Whether you require special security, catering, reading materials, or family pet handling – HeliFlite is able to meet your needs.

Unrivalled flight and technical excellence

HeliFlite’s highly trained pilots have thousands of hours of flight time, military backgrounds, and are experienced to fly in NYC airspace.

Additionally, they undergo full motion simulator training at least once a year and are required to maintain a first class medical. All flights are conducted with two pilots.

Our technicians enjoy a work atmosphere that is meticulous, attend regular training from various helicopter manufacturers and undergo extensive EH&S training.

HeliFlite is for those who value their time and privacy while enjoying premium travel experience.

We specialize in exceeding the needs of our clients.